Crime is inevitable; it might happen anytime and anywhere. And women aren’t safe from these various crimes every day, so it’s worth to know some women’s self-defence tips that might save lives in the future.

Paul: As an employer, we’re required to provide a really safe workplace.

Phil: If anything does happen, you can remove yourself as quick as you can.

Narrator: These women enter strangers’ homes as part of their job. They all work in real estate. What they’re learning today could save their life.

Rachel: The way he was acting was just really peculiar and creepy.

Narrator: Rachel Parker is a business development manager at Altitude Real Estate. It’s her job to get rental properties listed.

Rachel: I do go out often to new properties that I’ve never been to before to meet with people I don’t know.

Narrator: For Rachel, one appointment a couple of weeks ago turned pretty scary. A man let her in, then locked the door behind them. He wasn’t interested in renting his house. He was interested in meeting Rachel. He’d found her on the Internet, then lured her over under false pretenses.

Rachel: I was in there for about 10 minutes, and felt extremely uncomfortable. And got up and unlocked the door, and left as quickly as I could. I walked out to the driveway and he followed me out there, and I managed to drive away.

Narrator: Rachel’s boss, Paul Tonnich, decided it was time to act.

Paul: We actually talked about, how could we actually make the girls have some basic knowledge about how to get out of situations?

Phil: Look, it’s all about verbal de-escalation and awareness of your environment.

Narrator: They enlisted the help of self-defense expert and Bali bombing survivor, Phil Britten.

Phil: So we work on very big, gross motor skills. You know, using your elbow, your knee. Your palm strikes. Things that are very natural for someone to use.

Narrator: Phil says the first step is being prepared.

Phil: So it’s about making sure that you’re aware of the environment you’re going into. And I suppose having a bit of a backup plan.

Narrator: If something does go wrong, try to defuse it with words. If that doesn’t work…

Phil: Hand up, like we would ask the teacher a question in school. And elbow down. Knee, push her in the wall and run away and escape.

Rachel: So we’ve learnt from close range that you can use elbows and palms. And from further range, you can kick and obviously run away.

Narrator: Another good tip, use what you have on you.

Phil: In a lady’s case, you know, the handbag. Whatever things they have with them. So you know, it could be their deodorant spray. It could be their keys. Or whatever it may be.

Rachel: Perfume’s a good one. Car keys. High heels, if you need to.

Narrator: These days, the Internet means photos and private information are easily accessed. Paul Tonnich includes social media roles in employment contracts.

Paul: So coming into a role where you are going to go into the public arena, are going to walk into houses, that they know that people who haven’t actually looked at their background or done too much homework on them before they arrived.

Rachel: I did get a little bit of a bad vibe. And looking back on it now, I probably shouldn’t have gone into the property at all.

Narrator: Rachel has learned some important lessons and says she’ll be better prepared if trouble strikes again.

Rachel: It’s something that you hope you’re not going to need to use, but it’s definitely worthwhile knowing.

Narrator: Phil Britten says from taxi drivers to flight attendants, these classes are vital for a wide range of professions.

Phil: Violence is on the increase. So I just find that it’s paramount that bosses, people who are in charge of employees who are going out in an environment where they’re meeting unknowns, that they do arm them with some basic skills.

Narrator: And what’s self-defense training without getting revenge on the boss?

Woman: I’ve waited a long time to do this.